Yuan Ze University Sustainable Operation Excellence and Service Management Laboratory on Strikingly

Department of Industrial Engineering & Management
永續卓越經營與服務管理實驗室
Sustainble Business Excellence & Service Management Lab

Welcome to the Sustainable Operation Excellence and Service Management Laboratory! Our laboratory is dedicated to researching best practices in sustainability and service management and cultivating professionals with innovative thinking and practical capabilities. Through our research projects and courses, we hope to have a profound impact on business and academia.

中文
Laboratory introduction

The Sustainable Operation Excellence and Service Management Laboratory was established in 2023 to explore how companies can achieve sustainable development and maintain excellence in operations and service management. Our team members have extensive experience and diverse backgrounds, including business management, economics, environmental science and other fields. By working closely with business and academia, we hope to provide strong support for sustainable development and operational excellence.
Advisor

陳育慈助理教授

學歷：
2008 Doctor of Philosophy (Ph.D.) in Construction Engineering and Management from Purdue University, USA

2002 Master of Science (M.S.) in Environmental Engineering from Purdue University, USA

2000 Bachelor of Science (B.S.) in Civil Engineering from Chung Hua University.

經歷：
2023.2-Present Assistant Professor in the Department of Industrial Engineering and Management at Yuan Ze University.
2022.9-Present Senior Consultant at the Research Center for High-Tech Facilities, National Taiwan University.
2023.2-Present Consultant at Yida Construction Co., Ltd.
2018.3-2020.12 Secretary-General of the Taiwan Chapter of SAVE International, USA.
2017.6-2023.1 Special Assistant at Yida Construction Co., Ltd.
2015.4-2017.6 Consultant at Yutai Teng Environmental Protection Co., Ltd.
2012.3-2015.3 Senior Research Fellow at the Research Center for Advanced Technology Facilities, National Taiwan University.
2011.3-2012.2 Project Manager at Xin Gao Construction Co., Ltd.
2011.9-2017.8 Assistant Professor (Distance Learning) at Drake University, USA.
2009.9-2010.8 Assistant Professor at Drake University, USA.

Expertise：Productivity、Project Management、Sustainable Development、Green Building、Occupational Safety and Health、Value Engineering
Email：yuchen@saturn.yzu.edu.tw
研究室：2510室分機：2513
Introduction to graduate students

Rizal
Honorary Alumni
Email：Setiawanrizalj99@gmail.com

Sirilak Sali (絲莎麗)
Honorary Alumni
Email：s1105464@mail.yzu.edu.tw

楊雅綺(Jill)
Honorary Alumni
Email：s1115417@mail.yzu.edu.tw

李聖豪(Julian)
Honorary Alumni
Email：julian5953@gmail.com

黃子恩(Daniel)
Second-year master's student
Email：s1125401@mail.yzu.edu.tw

王弘恩(Vincent)
Second-year master's student
Email：s1125438@mail.yzu.edu.tw
Course Outline

Our lab offers the following courses to help students develop a deeper understanding of the theory and practice of sustainability and service management:

Sustainable development:：
This course aims to provide students with an in-depth understanding of the basic concepts, principles and strategies of sustainable development. Course content covers environmental protection, social justice and economic development. Students will learn how to apply sustainability principles to real-world situations, such as developing business strategies and policies.

Advanced project management：
This course focuses on advanced project management skills and knowledge, providing students with practical application methods and tools for project management. Course content includes project planning, execution, monitoring and closing, as well as important topics such as risk management, resource allocation and team building. Students will learn how to ensure the achievement of project goals under various uncertainties and constraints.

Occupational safety and health：
This course aims to teach students the basic knowledge and practices of occupational safety and health, including safety risk assessment, accident prevention and emergency response. The course will cover the safety and health requirements of different industries and workplaces, as well as relevant regulations and standards. Students will learn how to establish and implement an effective occupational safety and health management system to safeguard employee well-being and the sustainable development of the enterprise.
research project

Thesis topic:
Forecasting Monthly Thai’s Rice Exports Using Time Series Models
Abstract:
This study focuses on forecasting Thailand's rice exports using Time Series Models like ARIMA, SARIMA, and Holt-Winters. The ARIMA model has shown the best accuracy with the lowest error scores, while SARIMA excels in capturing seasonal trends, as seen in its MAPE performance. These insights are key for Thailand's economic and market planning.

Thesis topic:
Product Transformation through System Dynamics Simulation exemplified with a Case Study
Abstract:
The paper delves into utilizing system dynamics to analyze future trends in a case study, focusing on production volume and carbon emissions. It demonstrates how system dynamics can predict the trajectory of these variables, providing a comprehensive understanding of their interplay and long-term implications for sustainable development.
NEWS

202308_IIKII_Best Confernce Award

Congrats to Rizal Justian Setiawan won 2023 IEEE 17th International Conf. on Industrial & Information Systems Best Presentation Award, Advisor: 陳育慈教授 Prof. Yu-Tzu Chen

Congratulations to Rizal for wining ICDF Outstanding Academic Performance
Activity
品質管理研討會
SEMI國際論壇24/09/12
工業工程管理學院與餐飲業ESG轉型
20230417 實驗室開幕

Department of Industrial Engineering & Management

永續卓越經營與服務管理實驗室

Sustainble Business Excellence & Service Management Lab

Laboratory introduction

Advisor

陳育慈 助理教授

2023.2-Present Assistant Professor in the Department of Industrial Engineering and Management at Yuan Ze University.

2022.9-Present Senior Consultant at the Research Center for High-Tech Facilities, National Taiwan University.

2023.2-Present Consultant at Yida Construction Co., Ltd.

2018.3-2020.12 Secretary-General of the Taiwan Chapter of SAVE International, USA.

2017.6-2023.1 Special Assistant at Yida Construction Co., Ltd.

2015.4-2017.6 Consultant at Yutai Teng Environmental Protection Co., Ltd.

2012.3-2015.3 Senior Research Fellow at the Research Center for Advanced Technology Facilities, National Taiwan University.

2011.3-2012.2 Project Manager at Xin Gao Construction Co., Ltd.

2011.9-2017.8 Assistant Professor (Distance Learning) at Drake University, USA.

2009.9-2010.8 Assistant Professor at Drake University, USA.

Introduction to graduate students

Rizal

Honorary Alumni

Sirilak Sali (絲莎麗)

Honorary Alumni

楊雅綺(Jill)

Honorary Alumni

李聖豪(Julian)

Honorary Alumni

黃子恩(Daniel)

Second-year master's student

王弘恩(Vincent)

Second-year master's student

Course Outline

Sustainable development:：

Advanced project management：

Occupational safety and health：

research project

Thesis topic: Forecasting Monthly Thai’s Rice Exports Using Time Series Models

Abstract:

Thesis topic: Product Transformation through System Dynamics Simulation exemplified with a Case Study

Abstract:

NEWS

Congrats to Rizal Justian Setiawan won 2023 IEEE 17th International Conf. on Industrial & Information Systems Best Presentation Award, Advisor: 陳育慈 教授 Prof. Yu-Tzu Chen

Congratulations to Rizal for wining ICDF Outstanding Academic Performance

Activity

品質管理研討會

SEMI國際論壇24/09/12

工業工程管理學院與餐飲業ESG轉型

20230417 實驗室開幕

陳育慈助理教授

Thesis topic:
Forecasting Monthly Thai’s Rice Exports Using Time Series Models

Thesis topic:
Product Transformation through System Dynamics Simulation exemplified with a Case Study

Congrats to Rizal Justian Setiawan won 2023 IEEE 17th International Conf. on Industrial & Information Systems Best Presentation Award, Advisor: 陳育慈教授 Prof. Yu-Tzu Chen